jdbyg Privacy Policy
This policy clearly explains how personal information you provide on the jdbyg platform is managed and protected.
1. Introduction and Purpose of This Policy
jdbyg is a platform offering football betting, live casino and slots games for Myanmar players. We value your personal information and commit to never sharing it without reason. This Privacy Policy ("Policy") applies to all users ("user" or "you") of the jdbyg.mom website and its related services ("Services").
Please read and understand this policy before continuing to use our services. By continuing to use the services, you are considered to have agreed to the terms set out in this policy.
2. Information We Collect
There are three categories: information you provide directly, information collected automatically during your use of the services, and information obtained from third-party sources.
Information You Provide Directly
- Name, date of birth and contact details provided at account registration
- Username and password used to log in
- Financial information provided when making payments
- Any information provided during customer support interactions
Automatically Collected Data
- IP address, browser type and version
- Website browsing log data
- Device data
- Game activity history and financial transaction records
- Data obtained from cookies and similar tracking technologies
3. Cookies and Tracking Technologies
jdbyg uses cookies to improve your experience on the service and to carry out website analytics.
Essential Cookies
These cookies are essential for the website to function properly and cannot be turned off.
Functional Cookies
These cookies collect data on how often the site is visited and which pages are viewed most, and are used to improve service quality.
Performance Cookies
These cookies remember your preferences such as language selection and login status.
You can block cookies through your browser settings, but please note that some features of the website may be affected.
4. How is the collected data used?
jdbyg uses the data it collects only for the purposes listed below.
- To create, verify and manage your account
- To process deposit and withdrawal transactions and carry out checks with the banking environment
- To comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) legal requirements
- To provide games, promotions and services, and to improve them
- To provide customer service responses and to protect the platform against intrusions
- To carry out actions in line with responsible gaming policies
- To prevent problem gambling patterns or fraud
- To send service-related communications where you have given your consent
5. Data sharing with third parties
jdbyg does not sell, rent or trade your personal information. However, it may be shared with third parties in the following circumstances.
Service Providers
Your data is shared with service providers such as payment processors (KBZPay, Wave Money, AYA Pay, CB Pay), IT security companies and data solution providers, strictly for the specific purpose they are engaged to carry out.
Legal Requirements
Where required by applicable law, regulatory obligation or legal demand, data may be shared with regulatory or law enforcement bodies in accordance with legal provisions.
Business Transfers
In the event of a business transfer such as a merger, acquisition or asset sale, your data may be involved, but will continue to be protected in line with this policy.
With Your Consent
For situations outside the reasons listed above, we respect your right to decide and will only proceed with your prior consent.
6. Data Security Measures
jdbyg has put in place technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.
SSL/TLS Encryption
All data transfers are encrypted, so they cannot be intercepted and read.
Password Hashing
Passwords are stored in hashed form only, so we are unable to view them.
Access Controls
Access to data is restricted to only those staff members who are authorised to view it.
Regular Audits
Server security and attempted breaches are regularly monitored and reviewed.
We also openly acknowledge that internet transmissions and data storage cannot be guaranteed to be 100% secure. While we have put in place the best protective measures we can, defending against the latest cyber threats requires ongoing adaptation.
7. Data Retention Period
jdbyg will retain your personal information for as long as needed to fulfil the purposes set out in this policy, or as required by law. The key points are:
- Account data — retained until the account is closed and the legally required retention period has passed
- Financial transaction records — retained until the legally required financial record-keeping period has passed
- Customer service communication records — retained for a period after the communication has ended
- Upon a deletion request — data not subject to legal requirements will be handled and removed
8. Your Rights
You have the following rights regarding the personal information we hold about you.
Right to Access
You can request to see what personal data we hold about you.
Right to Rectification
You can request that data you believe to be incorrect or incomplete be corrected.
Right to Erasure
In cases not subject to legal requirements, you can request that your data be deleted.
Right to Restrict Processing
You have the right to opt out of your data being used for advertising purposes.
Data Portability
You may request a portable copy of the data we have collected.
Right to Withdraw Consent
You may withdraw consent for data processing based on consent at any time.
To submit any of the above requests, contact us at — [email protected]
9. Age Restrictions and Child Protection
jdbyg services are available to players aged 21+ only. If we become aware that we have collected personal information from anyone under 21, we will delete that information immediately. If a parent or guardian discovers that a child has created an account, please notify us right away at [email protected].
10. Policy Changes
jdbyg may update this Privacy Policy from time to time. Any changes will be made transparently — we will update the "Last Modified" date on this page and make significant changes clearly visible. For major changes, we will notify you at your registered email address. Continued use of our services after a policy change will be considered acceptance of the updated terms.
11. Contact Us
If you have any questions or complaints about this Privacy Policy, you can reach jdbyg's customer support team.
Live Chat
24/7 Myanmar Language Support